Privacy Policy

EmberNova Digital Privacy Policy

Effective Date: August 11, 2026

EmberNova Digital LLC (“EmberNova Digital,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect through our website, communications, services, forms, assessments, scheduling tools, and related digital systems, how we use that information, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, schedule a consultation, complete a form or assessment, engage our services, communicate with us by phone, email, or text message, or otherwise interact with EmberNova Digital.

This information may include your name, business name, email address, telephone number, mailing or business address, service interests, appointment information, project information, communications with us, and other information you choose to provide.

We may also collect limited technical information automatically when you use our website, such as IP address, browser type, device information, referring pages, pages viewed, and website interaction data. We may use cookies, analytics tools, and similar technologies to understand website performance and improve the user experience.

How We Use Information

We may use information we collect to respond to inquiries, provide requested services, schedule appointments, communicate about projects, provide customer support, operate and improve our website and services, maintain business records, protect our systems, comply with legal obligations, and conduct other legitimate business activities.

Where you expressly opt in to text messaging, we may also use your mobile number for customer-care communications such as responding to inquiries, coordinating appointments, providing service-related updates, and following up on requests you initiated.

Text Messaging and Mobile Information

Participation in EmberNova Digital's text messaging program is voluntary.

When you provide your mobile telephone number and expressly opt in to receive text messages, we may send messages related to your inquiry, appointments, service requests, customer support, and other communications you have requested.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of future text messages. You may reply HELP for assistance.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

We do not sell, rent, transfer, or share text messaging opt-in information or consent with third parties for their own marketing or promotional purposes.

Twilio specifically requires protection of SMS originator consent information and may reject toll-free registrations when broader privacy language suggests that SMS consent can be shared with third parties.

Service Providers

We may use third-party service providers to support our business operations, including website hosting, communications, scheduling, analytics, cloud storage, payment processing, customer relationship management, automation, security, and similar business functions.

These providers may process information on our behalf as necessary to provide their services. We do not authorize them to use text messaging opt-in information or consent for their own marketing purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to maintain functionality, understand website traffic, analyze performance, and improve our services.

Your browser may allow you to block or delete cookies. Some website functionality may be affected if cookies are disabled.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information within our control. No electronic transmission, website, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain appropriate business and financial records, fulfill contractual obligations, resolve disputes, enforce agreements, comply with legal requirements, and protect legitimate business interests.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. Their privacy practices are governed by their own policies, and EmberNova Digital is not responsible for the privacy practices of third-party services.

Children's Privacy

Our website and business services are intended for businesses and adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. The updated version will be posted on this page with a revised effective date.



Contact Us

Questions about this Privacy Policy or our handling of personal information may be directed to:

EmberNova Digital LLC
Email: info@embernovadigital.com
Phone: 888-808-0915
Website: embernovadigital.com